He is the best! He is extremely knowledgeable, forthright, understanding and has a lot of great advice to offer. He definitely keeps you calm and focused in the storm of buying and/selling. His years of expertise, sharpness and intelligence reassure you that he’s not leading you astray or into a regretful decision. Would recommend him to anyone looking to buy or sell!
We were out of town and Ben found the issue the morning after the incident. He helped turn off the water source and helped with logistics getting the clean up crews to work. I appreciated his patience and assistance throughout the insurance claim; and once the claim and work was complete, we had a buyer right away. Closing was never easier, and I had complete faith in Ben at all times.
He has a great knowledge of the Grand Rapids area and has extensive knowledge on the differences in structure between different styles and ages of homes. He also had great advice when it came to possible modification of the homes we saw. He had prompt responses to all of our questions and was there every step of the way from showings to closing!
His years of experience as a realtor will get the job done with the least amount of headaches. If a problem arises he will know how to take care of it and keep things moving. Ben is a trustworthy leader in both his business and community involvement.
We appreciate how painless he made the house buying process.
He was prompt with any and all questions. As well as polite, patient, and took his time to detail the entire process of buying a home. He has built an excellent circle of individuals he can recommend for various services. We would not hesitate to recommend Ben to a friend, and would certainly use him in the future!
He answered every question we had, was very knowledgeable in every aspect of the listing and sale, and kept us updated and informed in a timely manner. I would definitely recommend Ben to anyone looking to sell or buy!!
He listened to what we wanted and made appropriate suggestions to us. Every house we looked at he made sure that it was a good fit, not just based on our criteria, but also based on the structure of the house, the cleanliness, the internals, etc. He is EXTREMELY knowledgeable about houses, their era, why things were built a certain way, and what to look out for. I would recommend Ben to anybody and everybody looking to find a house, because he won't just get you in a house, he will get you in a house you will be thrilled with.
His communication with us and our buyers was very helpful to this transition. I would recommend him to any of my friends and associates.
He was kind, helpful and make the process a breeze which was so needed. Thank you, Ben!!
He is quick with answers and always available making the process painless. We highly recommend Ben Otis, he is an exceptional realtor!
He truly cares about each customer and that they find the house they are looking for and can roll with the "frogs" you sometimes have to experience before you find your dream house. Thanks for EVERYTHING Ben - we will be handing out your business cards! David & Jane
He helped my wife and I through the process of buying our first home during one of the most difficult times and markets. He was incredibly patient and flexible and made the experience so much less stressful for us! I would recommend him to anyone looking to buy or sell a home in a heartbeat!
He recommended qualified and professional home inspection, financing and appraisal services. Ben was very quick to respond to any requests or questions, which was great as a first time home buyer. Overall i would recommend Ben to anyone interested in purchasing a new home.
He runs his office with integrity and takes excellent care of his clients. This is our third home purchase with Ben and we have sold two homes with him. Each time he has made this process move smoothly and efficiently, keeping us informed and educated along the way.